Support

Talk to us

Support works through tickets in the client panel, around the clock. That keeps every conversation, server and invoice in one place.

Open a ticket

Sign in and open Support → New ticket. An AI assistant answers common questions at once; an engineer takes over whenever needed.

Status page

Live availability and incident history for every service.

Partners and volume

Run many servers or resell? Apply to the reseller program.

Help us help you faster

  • Mention the server name or IP the question is about.
  • For a crypto payment, include the transaction hash (TXID).
  • For a connection problem, add the output of ping or traceroute from your side.
  • Never send us your password — we will never ask for it.

No account yet?

Pre-sale questions are welcome too — create a free account and open a ticket.

Create an account